Question 1

How much are the lesson fees?

Accepted Answer

Lesson fees are charged monthly and cover four lessons per month. Fees vary based on the lesson type (group, sibling, or private).

*Price is as at 1 May 2026.

Question 2

When are payments due?

Accepted Answer

Lesson fees must be paid before the 4th of each month. 
For example, January’s lessons must be paid by 4 January.

Question 3

How do I make payment?

Accepted Answer

Payments can be made via PayNow (UEN or QR code). Please send a screenshot of your payment to the admin for verification so your e-receipt can be issued promptly.

Question 4

Why is it necessary to screenshot my payment to the admin?

Accepted Answer

Screenshots help us verify your payment quickly without accessing the company’s bank account, which is restricted for privacy and security reasons. This also helps avoid missed payment reminders or processing delays.

Question 5

What should I do if I have questions regarding my invoice?

Accepted Answer

Please contact our admin team via WhatsApp and include specific details about your query for faster assistance.

Question 6

Why do I need to pay a one-month deposit?

Accepted Answer

The one-month deposit acts as payment for your final month of lessons upon withdrawal. It also ensures teachers receive proper notice to fill the slot. Since lessons are time-based services, missed or unnotified withdrawals result in income loss for the teacher.

Deposit adjustments will be made when class price changes

Question 7

Are trial lessons available?

Accepted Answer

Yes, trial lessons are available and are charged at standard lesson rates.

Question 8

Are there additional costs?

Accepted Answer

Yes, any applicable costs such as pool usage deposit by MCST, pool entry, parking, or other applicable fees are to be borne by the student.

Frequently asked questions